Privacy Policy

Split (“we,” “our,” or “us”) operates usesplit.co and the related Split storefront. This Privacy Policy describes the information we collect, how we use it, and the choices you have. By using our site or purchasing from us, you agree to the practices described here.

We collect information in the following ways:

• Information you provide. Name, email address, shipping address, billing address, and payment details when you place an order or sign up for our email list.
• Order and subscription data. Products purchased, subscription frequency, order history, returns, and customer support correspondence.
• Automatically collected data. Device type, browser, IP address, pages visited, referring URL, and similar usage data, collected via cookies and analytics tools.

• To process and ship your orders and manage your subscription.
• To send transactional emails (order confirmations, shipping updates, account changes).
• To send marketing emails when you have opted in. You can unsubscribe at any time using the link in any email.
• To respond to support requests and improve our products and site.
• To detect, prevent, and address fraud or abuse.

We do not sell your personal information. We share information only with service providers we use to operate the business, including:

• Payment processors to charge your card.
• Shipping carriers to deliver your order.
• Email and subscription platforms to send communications and manage recurring orders.
• Analytics providers to understand site usage in aggregate.

We may also disclose information when required by law or to protect our rights, property, or safety, or that of our customers.

We use cookies and similar technologies to keep you signed in, remember your cart, and measure site performance. You can disable cookies in your browser, but parts of the site may not function as intended.

We keep your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion at any time (see Section 8).

We use industry-standard safeguards to protect your information in transit and at rest. No method of transmission over the internet is 100% secure, but we work to keep your data safe and limit access to it.

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, email us at support@usesplit.co.

Split is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

We may update this policy from time to time. The “Last updated” date at the top reflects the current version. Material changes will be communicated by email or a notice on the site.

Questions about this policy? Email support@usesplit.co.